Question - Who is qualified for our program?
Answer -
Our debt settlement program is only for people facing financial HARDSHIP. This means people who are late on paying their debts, have little or no ability to pay their debts in the future and are facing a possible bankruptcy.
Question - Who is NOT qualified for our program?
Answer -
Solve Debts does not advocate that any person default on their debts. This program is not designed to negotiate debts for people who have reasonable means to pay off their debts. If you have the ability to pay your debts in the normal fashion, then you should honor your debts and do so. This program is NOT for people who have high credit ratings and can meet their monthly debt obligations.
Question - How will Pinnacle Debt Solutions settle my debts?
Answer -
You will be asked to put aside and save a set amount of settlement funds on a monthly basis. This amount will be determined in your initial analysis based on total amount of debt and will be in line with your income and expense budget. Each person's situation is different and the negotiation process will begin at different times depending on the amount of your debt. Once the creditors agree to a settlement amount, we will present this offer to you. If you approve the settlement, we will instruct the creditor to fax over the 'settlement offer' in writing. We then have a three way recorded conversation with you, the creditor and us to settle the account. Debts can be settled in two different ways; one lump sum or a term settlement. One lump sum is just that, one payment and the account is paid. A term settlement is a settlement which is paid over an extended period of time until the account is paid. Solve Debts then moves through each debt until all of your debts have been paid and you are free from credit card debt.
Question - Who can join Pinnacle Debt Solutions program?
Answer - Pinnacle Debt Solutions program is a hardship program. This program is only for people who: have a financial hardship; are late paying their unsecured debts; have no ability to make payments in the future; have bankruptcy as their only other option. Examples of qualifying hardships are a loss of income, medical emergency, death of a member of the household who provided financial assistance, or a divorce. If you are currently meeting your monthly debt obligations and are able to continue to do so, then our Pinnacle Debt Solutions program is NOT for you.
Question - Can Pinnacle Debt Solutions stop my creditors from calling?
Answer -
NO. Your creditors have every right to try and contact you in order to collect a debt. However, we have been successful in eliminating most harassing telephone calls. If your account is in collections; collections agencies have to adhere to the FDCPA Guidelines.
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